Privacy policy

Last updated: 9 October 2026

This policy explains how Bray-Zen ("we", "us") handles personal information when you visit bray-zen.co.uk or contact us about Winston. We are the data controller for this information under UK data protection law (the UK GDPR and the Data Protection Act 2018).

What we collect

• When you email us, including early-access requests: your email address, your name if you give it, and anything you tell us in your message.
• When you visit the site: our hosting provider, Cloudflare, processes technical data such as your IP address and browser type. This is needed to deliver the site and protect it from abuse.

This website does not use cookies, analytics or advertising trackers, and it has no forms that store your data.

How we use it

• To reply to your message and manage early-access requests (our legitimate interest in responding to enquiries, or steps you've asked us to take before entering a contract).
• To run the website securely (our legitimate interest in keeping it available and safe).

We don't sell your information or use it for advertising.

Who we share it with

We use Cloudflare to host the website and route email. Cloudflare processes data on our behalf under its own data protection terms, and may transfer it outside the UK with appropriate safeguards in place. We don't share your information with anyone else unless the law requires it.

How long we keep it

We keep emails for as long as we need them to deal with your enquiry or early-access request, and for no more than 24 months after our last contact with you unless you become a customer. Cloudflare keeps technical logs under its own retention policies.

Your rights

You have the right to ask for a copy of your information, and to ask us to correct it, delete it, or restrict or object to how we use it. To make a request, email hello@bray-zen.co.uk. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Winston

Winston runs on hardware in your own home. Early-access users will get separate terms and a privacy notice explaining what Winston processes and where.

Changes

If we change this policy, we'll update it here and change the date at the top.